Thanks for reaching out, I hope you are well.
Great to see your first post in the community, Whoop!
I did a little digging and confirmed your email is not on the suppression list ( which is good news ). I have collaborated with the Accounts team to note that report was confirmed as not sent as there was no data to report on. Please note that my current view only allows me to view for the last month.
When there is no data or no configured data , the report will not send. The reports will auto send once there is data there.
As a handy tip, to ensure you get New Relic emails, you can add the following to your organization’s allow list of trusted email sources:
*@mailer-d.newrelic.com. This helps to:
- Prevent New Relic emails from being trapped in your spam filters.
- Prevent your email from being added to suppression lists.
I hope the above was helpful, please do reach out with any additional questions.
On a side note, the email associated to this profile is gmail domain and is the same as the email associated to the account.
Why I mention this is, that we are generally unable to create cases for support teams for emails associated to public domains my gmail or yahoo. My advice would be to consider updating the email to use your companys email domain. See Email settings | New Relic Documentation for support.