Hey @6MM -
Great to see you in the community. I really appreciate these thoughtful and smart comments. New Relic is fully committed to Open Source and that does mean that we have to rethink how we are supporting customers and managing expectations. These are conversations we are - quite literally - having at this moment. The last thing we want is for you to be in a position of expecting help and not being able to get it.
This is a great thread that we’ve shared with our teams now as we are working on our next steps, and I think you’ll find your thoughts reflected in some upcoming changes. Stand by, and keep on keeping us accountable.