We’re having issues logging into your service from Pantheon.
The gist of it is, we go to a url much like /sites/9c96e2e8-4604-48be-a49c-7f288ff7b7cf#dev/new_relic/NewRelic
We make sure we log out of any pre-existing New Relic accounts.
We click a link that goes to something like “https://rpm.newrelic.com/accounts/sso_access”
On some accounts it works, it logs us into an account that mirrors the name of the Pantheon account.
But in certain instances, it’s saying “We’re sorry, you haven’t verified your email address yet. If you’ve misplaced the verification email we sent, click on the “Forgot Password” link and we’ll send you another one.”
What is the path forward?