Please share your agent version and other relevant versions below:
Agent version: 18.104.22.1688
Please share your question/describe your issue below. Include any screenshots that may help us understand your question:
We’re using Redis extension for PHP (https://pecl.php.net/package/redis -> https://github.com/phpredis/phpredis) to handle our Redis IO. But we’re experiencing a problem in APM level due to miscollected spans.
I think that the agent is only collecting spans for small subset of Redis commands, and we can’t see any spans for Redis calls like;
We only see span data for simple calls like “set”, “del”, “connect”. Due to this we’re missing some critical metrics on our Redis-based implementations.
Could you please help us to figure out what’s wrong and maybe share more details about agents’ capability on Redis extension?
Side Note: We also have some other applications using https://github.com/nrk/predis instead of the extension and the span collection seems OK for them.