From time to time our service gets hit with an extremely large traffic spike in a very short time frame (30 seconds - 1 minute). We can see 2M-5M requests or more in this short time frame – this is mostly due to bots hitting our service for limited release sneaker drops.
For whatever reason, new relic shows a flat chart during these time frames, almost as if the server was offline, even though it was not.
Here is a screenshot from cloudflare during the same time period. Cloudflare shows 3.11M requests received 200OK, and under 200K requests received 522 errors or 499 errors.
Any insight as to why the new relic charts appear like this? Could it be something on Cloudflare’s end blocking new relic requests, or something else?