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Please let me know about the alerting mail

insights
configuration

#1

Please let me know about the alerting mail.
Last night I got 3 errors (check failure) on 3 servers in the same time.
But I received only 1 alerting mail.
Do someone know if it is normal, and if if I can separately receive alerting mails of identical error?


#2

Hi, @30cfb50aaae4826bfa9c: What is your alert policy’s incident preference setting? By default, New Relic Alerts creates an incident (and sends notifications) for the first critical violation within a policy. You are then expected to examine the incident and address all open violations. You may change this behavior by adjusting the incident preference setting.