If you are sending a Webhook payload to Microsoft Outlook as part of your Proactive Detection setup documented here, you might find that you are receiving a blank body in your Outlook messages.
In order to get this to work, you will need to use a custom payload as documented in this Microsoft article:
A sample payload is included below as well:
{
"@type": "MessageCard",
"@context": "http://schema.org/extensions",
"themeColor": "0076D7",
"summary": "New Relic Proactive Detection Test",
"sections": [{
"activityTitle": "{{entity.name}} : {{detectionType}}",
"activitySubtitle": "{{category}}",
"facts": [{
"name": "type",
"value": "Unassigned"
}, {
"name": "name",
"value": "{{entity.name}}"
}, {
"name": "link",
"value": "{{entity.link}}"
}, {
"name": "entityGuid",
"value": "{{entity.entityGuid}}"
}, {
"name": "domainId",
"value": "{{entity.domainId}}"
}, {
"name": "accountId",
"value": "{{entity.accountId}}"
}, {
"name": "detectionType",
"value": "{{detectionType}}"
}, {
"name": "category",
"value": "{{category}}"
}],
"markdown": true
}]
}
Once you have included this custom json payload you should then find your Microsoft Outlook messages body.