[Ruby] APM not working giving logs when in AWS Fargate


I am facing an issue where I am not able to see any APM logs on the new relic dashboard. We have 2 application which runs on Rails 4.2.5 version and we have installed using gemfile. But still we dont see any logs.

Could you please guide us in how we can run APM on our production application which runs on AWS Fargate instance as the default installation for installing infrastructure and logs hasn’t worked for us.

Hello @tech502 -

Thanks so much for reaching out and welcome to the community. We would love to help you solve this issue.

You should absolutely be able to get logs from your Ruby agent. It sounds like you have it installed and are seeing data, but are not getting logs. Is that correct? Please provide a permalink to the application(s) so that we can take a look.

In the meantime, can you please check your agent configuration settings and let us know if you see anything else that might be an issue.

Thanks so much!