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“Server Not Reporting” error but metrics show up

servermonitor
metrics
not-reporting

#1

https://rpm.newrelic.com/accounts/1384769/servers/20694793
https://rpm.newrelic.com/accounts/1384769/servers/20694791

# yum list installed | grep newrelic
newrelic-daemon.x86_64     7.7.0.203-1         @newrelic
newrelic-php5.x86_64       7.7.0.203-1         @newrelic
newrelic-php5-common.noarch    7.7.0.203-1         @newrelic
newrelic-repo.noarch       5-3                 installed
newrelic-sysmond.x86_64    2.3.0.132-1         @newrelic

Servers show all the metrics just fine. Except all the charts are red because they say the server has not reported in over 5 minutes.

This looks like the exact same problem:

@Fidelicatessen


#2

Hi @dlacuran

You’re right! That looks like exactly the same problem.

I’ve gone ahead and disabled that legacy alert on your account. Your servers should stop showing as being in an alert state now.


#3