I am looking for advice on how to handle apdex score for app that have low throughput traffic.
According to this document https://docs.newrelic.com/docs/apm/new-relic-apm/apdex/apdex-measure-user-satisfaction
“The formula used for calculating the Apdex score is designed for high-throughput apps. If your app’s throughput is less than 100 RPM, not enough data is collected to determine a stable score. The instability may result in Apdex alert conditions behaving unexpectedly.”
My app throughput is at around 70 RPM.
Since yesterday, I keep getting alert of low apdex score even though the T value is set at 3 seconds and the average response time is 1600ms.