Hello we are using the AWS Managed Kafka (MSK) integration in our infrastructure monitoring (see link).
We use this to monitor the CPU usage of our brokers among other things.
For that we use an NRQL-Alert. We also set a “signal lost” threshold to be notified, when the broker or integration if not working.
We are receiving signal lost alerts fairly often, however, without a real outage on AWS or (as far as we can tell) NewRelics side.
Is there any way to debug those “signal lost” alerts or some guidance for the NewRelic Managed Kafka on AWS integration regarding this problem?