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SSO Lockout, unable to log in

sso

#1

Hi, we got an error “Single Sign-On is misconfigured. Please contact your administrator.” on our corporate account, nobody can log in. Can you help me with that? Our corporate account is 1021424


#2

Please, ignore the ticket. It was ADFS certificate rollover, I’ve changed back my certificate


#3

Hey @nevermore696, I am glad you got it figured out! Hopefully this won’t catch you by surprise again in the future.

For anyone else who may visit this post - Support can disable SAML on an account as long as we have permission from the account owner in the case of emergencies such as the above.