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Start Here: New Relic Certification Virtual Classroom ๐ŸŽ“



Hi New Relic Folks,

Cool idea on the cert! Iโ€™ve taken it twice, however on the second go - after receiving a passing score - I never received any type of confirmation of the certification being completed. Is there a way to verify if my account has been credited? Iโ€™m hesitant to take it a third time due to fear of the same thing occurring again.



Hi, @jlove: Congratulations on passing the exam! At the moment, we still have to send out certificates manually (weโ€™re working on automating it). Itโ€™s just Monday morning here; the person who sends out the certificates is probably just finishing his morning coffee. Please stand by, and let us know if you havenโ€™t received your certificate by tomorrow. Thanks!


Congratulations @josue.tello and @jlove - Get ready for socks!


Sock Update! We just got the physical sample from the company and we canโ€™t WAIT to wear these:

Itโ€™s not too late for you! You have 4 days left to finish that exam!


I just took the assessment from this page and got pass %. What is the next step?


Hi, @nethaji: Congratulations on passing the exam! We are still in the process of automating the sending of certificates. You should receive an email with your certificate within 1 business day.

New Relic Certification Challenge Wrap Up

I pass certification exam, but nothing happenedโ€ฆ Black transparent window in Chrome and FireFox. I check it two time and can see only this, any notifiaction on my email and so onโ€ฆ Whatโ€™s wrong?


Hi, @mycranny1: We are working to troubleshoot this issue. We have also received your emails; we will send your certificate shortly. We apologize for the inconvenience.


Retrieved email with credentials
Also still not see earned badge on my dashboard\account.


Iโ€™m not sure which dashboard/account you are referring to. The email with your certificate is all you should expect to receive; we do not change anything about your New Relic or Community accounts.


Yes AND - we do give you a customer title in the community once you have passed the exam. We update those once a month, so hang tight and you will get that new title and community badge @mycranny1.


@hross @philweber Thank you, guys. You are amazing =) :slight_smile:


Oops! Sorry, I didnโ€™t know.


I also got this blank screen after clicking the โ€œFinish Course buttonโ€. I also got 85% so maybe that is part of the RCA? :smile:

Finally passed it though :tada:


Hey @philweber - Any ideas about the blank screen being reported here? Congrats on passings Stefan!


Unfortunately, no. We think itโ€™s related to the fact that we display the exam in a pop-up window; we are investigating some alternatives for presenting the exam that may resolve the issue.

In any case, @stefan_garnham, your passing score was recorded and your certificate is on its way. Congratulations!


I thought I knew I had good grasp on NR, but took few attempts to get through. what an eye opener.

But did not get any email for completing successfully.



Hey @philweber! Can @MKhanna expect an email from you and your team soon? :blush: Letโ€™s make this certification official!


He should have received it. @MKhanna, please let us know if you have still not received your certificate. Thanks!


Hi @philweber yes I received it last week, sorry for the late reply. and thanks for following up.

Happy Happy!! I added it to my Linked in too. looks cool.