Using the custom payload in the notification channel for a webhook, incident data is being POSTed to our ticketing system. In order to ensure that when the violation clears that created the incident is routed to the same ticket, I want to store the ticket ID in the incident. The middleware being used will then be able to direct the timestamp and other data to the appropriate ticket & our operations people alerted to the state change in our ticket.
I do not currently see a way to store this value in the incident, either with a ack comment or another field to store the value.