###Alerts Question Template
- Please describe what are you seeing:
We have an extremely simple setup - one Alert policy with two channels, email and Slack.
We have several Synthetics monitors that simply ping certain endpoints.
These have worked as expected in the past and we have not made any changes to our NewRelic setup, however, two of our monitors recorded “Check Failures” and incidents today and we received no emails or Slack sends.
-
How does this differ from what were you expecting to see?
We expected email and slack notifications for our synthetics monitor check failures. -
If you aren’t seeing expected alert or data, please provide a link to the incident or violation (policy, condition, data app etc.)
https://alerts.newrelic.com/accounts/864945/incidents/79242226/violations?id=495578073
Helpful Resources
Relic Solution: The key to consistent alert notifications