The cost which is displayed in the usage has not charged even though I register credit card information

Hi,

first of all, I got a notification about new plan starting from this August as below;

You're over the monthly free allowance of 1 user.
Please add your credit card. You're only charged if you go over your free allowance each month. Add credit card

Thus, according to the notification, I register credit card information on September 16th.

Then some cost got charged at the end of September, but got charged only cost from September 16th to September 30th.

In this case, I just wonder when the cost other than the cost from September 16th to September 30th, like the cost which is displayed in the usage before I register credit card information, will be charged.

In my company, cost management is very stringent, and so I have to report when the cost will be charged and so on.

Therefore, please let me know when you will charge it.

Best regard,
Yushi Iso

Hi @yushi_iso Welcome to the Explorers Hub! I have created a ticket on your Behalf with our Billing experts. They will be in touch soon to explain your Billing to you!

1 Like