Tracing API started racking up our bill 5th of May 2022

Did something change 5th of May and the Newrelic agent started ingesting an enormous amount of ‘tracing data’ that we did not ask, set, or use?

Interestingly, 9th of May they removed the price estimator in the simplified billing announcement. I don’t say it’s a conspiracy but it’s a very odd coincidence.


Apr 22, 2022

Simplified usage and cost tracking (coming soon)

We’re simplifying your end-of-month costs.

Learn more

Changes to the usage and cost breakdowns in your account administration area

In our efforts to improve the accuracy and clarity of data for customers on our usage-based New Relic One pricing model, we’re updating your [Usage and cost overview] to no longer include monthly estimated costs, effective May 9, 2022. We’re making this change to avoid confusion in scenarios where estimated costs may differ from actual month-to-date costs, which can happen for a variety of reasons. Your usage and cost data will continue to display user count and gigabytes ingested for the current month. Your monthly invoice provides an accurate single source of truth for monthly costs.

How to view your costs

If you didn’t purchase New Relic through a third party and you’re authorized to manage billing, you can access your most recent invoices by navigating to [Manage your plan] under the account administration dropdown. This is your source of truth for billing information.

To read more about this change, see [our docs].

Note that you can still calculate and view your estimated month-to-date costs via NRQL queries. For more information, reference our [usage query docs].

OK, my bad!

We did upgrade PHP Agents, and the new version had in newrelic.ini.

newrelic.distributed_tracing_enabled = true

That unknown setting change hit billing hard. Since Newrelic switched to ‘per GB’ billing there is always some kind of change that by default is racking up data ingestion.

HI @zoka1

Thanks for reaching out.

It appears you got the source of the matter, which is great to see. Thank you for letting us know.

Just wish to confirm, is there anything else I can help you with here?

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