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Track New Relic Certification Status


#1

Hi,

Did some training with my team, they passed the New Relic Certified Performance Exam last Friday but have not received their certifications yet.

Is there any way to get a status on the issuance of a certification? In the ‘New Relic Certification Program
and Preparation’; it states successful applicants will receive the certification “within one business day”. Thus, they are concerned they wont receive their certs.

Any help on this is appreciated.


#2

Hey @lars.finlay - Issuing certificates is a manual process so there can sometimes be a delay in when that happens. The APM certification is run by @philweber’s team though, so he’ll be better equipped to look into it for you :slight_smile:


#3

Hi, @lars.finlay: The certification program has been more popular than we anticipated; we have exhausted the number of certificates we purchased from our third-party certification authority! We have purchased more, and are waiting for them to be added to our account; all pending certificates will be issued shortly. Thank you for your patience!


#4

@philweber - Sounds like you could do with using Insights to assist with certificate capacity planning :grin:


#5

Phil,

Keep up the great work! I enjoyed the experience when I did my certification. I appreciate that the information and certification are readily available and free.


#6

Glad you enjoy the certification @monitoringLife - I’ve got to be honest, I was a little embarrassed when I didn’t pass first time! :joy: