Transaction Filters Different for Different Users

When logged into my New Relic account, I’m able to pull web transactions showing an entire month, but other users in our account can only get max of 7 days. It’s frustrating that only my account can pull the visuals we need for our clients.

Here’s my filter options:
image

Here’s another one of our user’s filter options:

@7f77b210bd8c9b7b8649 Thank you for your patience. I have reached out to our support account team about this and they want to dig into this further with you but it will require a ticket. Expect an email from them soon :slight_smile: