Hi @matthew.harrington ! I see you currently have two user profiles (one V1 & one V2).
Any new account that is created after May 2020, is currently on our V2 user model. V1 is the user model of your original user model.
We have a level up post that shows you how to navigate between the two accounts: So you’ve created a new account and can’t seem to access your old account.
I would like to mention that you can find information on updating your email address here → Email settings | New Relic Documentation.
Alternatively, if you no longer use your V1 (original account), we can remove this for you. This will streamline your login workflow.
Please let me know if this help - I’ll be nearby if you have any questions