Your data. Anywhere you go.

New Relic for iOS or Android

Download on the App Store    Android App on Google play

New Relic Insights App for iOS

Download on the App Store

Learn more

Close icon

Unable to get the agent running



I am unable to get the new relic agent running in windows azure virtual machine. i don’t even get the log file and i am not even getting any error in catalina.out file. Not sure how to proceed. Please help


Please somebody help to resolve the issue.


Is there any firewall configurations that needs to be done?


Hi @Radhakrishnank.nitt, is this for the .Net agent? Knowing which APM agent you are trying to install will help us troubleshoot this issue.