Unable to retrieve the requested page information - error

I am having trouble logging into my New Relic account. I have tried resetting the password twice, I get the email, reset the password and I get taken to the error page on login. I have tried logging in on Chrome, Fire Fox, and Edge on all browsers I am receiving the error. I also tried rebooting my pc. Help please.

We hit an error while loading this page

To get back to your data, try the following:

  • Refresh your page.
  • Use back button to go back to where you were.
  • Check for an outage on our status page .

If this problem persists, visit our support center .

When seeking support, please reference the following error message:

Unable to retrieve the requested page information.

@trent.gergen Welcome to the community :slight_smile: I have opened up a ticket for our support account team to look into this logging error deeper with you. They will be in contact soon.

Even I am seeing the same issue, i am new to new relic, please guide me.

We hit an error while loading this page

To get back to your data, try the following:

  • Refresh your page.
  • Use back button to go back to where you were.
  • Check for an outage on our status page .

If this problem persists, visit our support center .

I’ve got the same error. I’ve reset my password – apparently from a very old new relic account i abandoned years ago – and New Relic just says “we hit an error while loading this page” after login.