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Unable to turn on Distributed Tracing - sometimes it's there, sometimes it's not

distributed-tracing

#1

Not sure why, but I’m seeing the data off and on. This might be a dumb question, but does tracing only show data while the app is running, or will it demonstrate historical information?

I have a “background” Python application that I don’t expect to report much, but I would like to enable distributed tracing for the application. In my newrelic.ini file I’ve set the value to be true: distributed_tracing.enabled = true


And attached is a screenshot of the message in the UI - seems as though I’ve enabled distributed tracing but it won’t activate for some reason. Could this be something I’m unaware of on our account level?


#2

Solved after my data was flowing as expected. I suspect it was enabled but since there was no data to show, the interface defaulted to the info screen.