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Unable to turn on Distributed Tracing - sometimes it's there, sometimes it's not



Not sure why, but I’m seeing the data off and on. This might be a dumb question, but does tracing only show data while the app is running, or will it demonstrate historical information?

I have a “background” Python application that I don’t expect to report much, but I would like to enable distributed tracing for the application. In my newrelic.ini file I’ve set the value to be true: distributed_tracing.enabled = true

And attached is a screenshot of the message in the UI - seems as though I’ve enabled distributed tracing but it won’t activate for some reason. Could this be something I’m unaware of on our account level?


Solved after my data was flowing as expected. I suspect it was enabled but since there was no data to show, the interface defaulted to the info screen.