Way to find out infra events that aren't making it to portal

Is there any way to find out what the missing events were

newrelic-infra-service[5381]: time=“2020-11-27T21:42:52-06:00” level=error msg=“could not queue event” component=Agent entityKey= error=“Could not queue event: Queue is full.”

@sean.plank Sorry you have been waiting awhile for a response from our community. I’m going to bring this back to the attention of our support team. Thanks for your patience!

Neal Mc

Hi @sean.plank, this error usually occurs due to an unreliable network, but the agent retries to send the Event data. Are you seeing gaps in data in the UI?

You can now increase the Queue Depth by adding this parameter to your newrelic-infra.yml file.

event_queue_depth: 2000

You’ll need to restart the agent after this change. If the errors persist after this, bump up the value to 3000.

Hope this helps :slight_smile: