we got a “New Relic 90 Day Renewal Notice” and don’t want to extend our subscription anymore (Account: 663694).
Todo so, I went to the “Subscription management” page and found this:
“This is a New Relic account which has special pricing terms and privileges.
To request changes to your subscription, please contact our sale team using this form.”
So I followed the form which brings me to https://newrelic.com/contact-sales. Here I filled to form, but never got an answer - this was 29.4.2021.
- At the 30.4.2021 I send a mail to firstname.lastname@example.org
- At the 10.5.2021 I had an online chat with your support which told me to send a mail to email@example.com (I also told the support stuff that this did not work out the last time)
- At the 10.5.2021 I send another mail to firstname.lastname@example.org & email@example.com
So please, how can we finally get anyone to do anything?