We’re a current New Relic Customer
We used to have a sales rep named Rene but their emails are bouncing. I’ve tried reaching out thru the contact us form and phone but I can’t reach anyone. Every sales contact email address I’ve dragged up is bouncing back.
We have a CU based account, which is coming up for renewal.
I’m trying to figure out what plan is best for us. To continue on a CU based plan, or move to the usage based.
I read some about the usage based billing and I think we might be under the 100 gb a month limit, but it’s hard to tell based on the complexity required to get any usage data out of One. I’m also unable to switch to Usage based billing because I don’t have the “Plans and Pricing” option under billing, as described in this document: Switch to new pricing and user models | New Relic Documentation
- How can I figure out the Data ingest per month if I’m on the CU based plan?
- If I wanted to switch to Usage based billing do we need to change anything in our API calls?
- If we wanted to switch, how can I do so without having access to “Plans and Pricing”?