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When you can't access some admin features and the owner of your Account has a herokumanager.com domain

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#41

Hi there,

We’re facing a similar issue, can I get admin access on these:
https://rpm.newrelic.com/accounts/2154137
https://rpm.newrelic.com/accounts/2154128

Thanks!

Rich


#42

@rich9 - I’ve opened up a ticket for you to work with our Account Experts on this.


#43

Hi,

Same issue here for the following 3 accounts:

https://rpm.newrelic.com/accounts/2266379/applications
https://rpm.newrelic.com/accounts/2266306/applications
https://rpm.newrelic.com/accounts/2266278/applications

Could all users be upgraded to Admin please?

Thanks in advance!


#44

@quinten.claes - you got it, Watch out in your inbox for a Support ticket :smiley:


#45

Hey same issue here.

Could you upgrade my account to admin please?

https://rpm.newrelic.com/accounts/2268662/applications
https://rpm.newrelic.com/users/1319259/edit


#46

@dawid you got it! There’s a Support ticket coming your way :slight_smile:


#47

I have this issue also. Please give admin role to account below:
https://rpm.newrelic.com/accounts/2300240/applications


#48

Hey @hisa.nanda - there’s a support ticket on it’s way to your email inbox :smiley: