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Can't see background transactions


  • What language agent version are you using? Any other relevant versions? (Node modules, etc.?)
    Node.js v9.6.1
    Newrelic node agent v4.9.0

  • Describe what are you seeing? Describe how that differs from you were expecting to see?
    I don’t see any transactions being reported from our production cron server i.e., ip-172-16-1-19
    There is a cron which runs every 1 hour and I see the memory and CPU plots for that time in newrelic. But I don’t see the transaction details I logged using startBackgroundTransaction

Let me know if you need any additional details.


Hi @hasan-dream11, thanks for the details, I can see details for only one Transaction in the last 7 days, TeamServiceSanity, is this one of your custom transactions?

If not it would be good to get a sample code block of your instrumentation to take a closer look :slight_smile:


Hi @rdouglas, I got in touch with support and was told that there is bug in newrelic agent


Great thanks for posting back in the forum about that @hasan-dream11 :smiley: