Client accounts have gone missing


There used to be functionality to switch between the multiple accounts that we have for our clients in the top left corner. This functionality has now disappeared and so we cannot access some of our clients accounts anymore. Can you assist in helping us have access these again? We have verified the email address but nothing has changed and we only have one internal account available.


Hi @matt52

Thanks for reaching out, I hope you are well.

Can confirm an account id that is now missing, as I will need to confirm my findings with knowing an account that is affected,

Looking forward to hearing from you.