Everything You Need to Know About Your New Observability Platform

Last week, we released a reimagined New Relic One to unify all of our capabilities within a single experience, and completely removed the barriers to observability. At the same time, we said goodbye to host-based pricing, introduced a free forever option with full access to the platform, rolled out our new Telemetry Data Platform, and embraced open source observability in a big way—from adopting open standards within our products to outright sharing our traditionally closed-source code with the community.

Now, through the end of the year, existing paid New Relic users have full access to every capability within New Relic One without barriers.

Full platform access enables you to:

  • Access every capability

APM, Infrastructure, Browser, Synthetics, Mobile, Logs, and more

  • Collect all of your data

Metrics, events, logs, and traces—all in one place

  • Unlock the power of Applied Intelligence

Automated anomaly detection and the ability to correlate incidents to reduce noise

The first time you log into your New Relic account, you’ll be guided through the new, unified user experience that makes it easier to navigate the platform, find and diagnose problems, provide in-product feedback, and take advantage of powerful, new features.

Top 10 tips—and one surprise—on how to get the most out of your new experience

In addition to getting full access to New Relic One capabilities you know and love, here are some tips on how to get the most out of the new experience.

1. Search it all

Gone are the days of toiling over finding things. Search across every account, component and tag at any point by clicking the search at the top of all pages. Whether it is a dashboard, application, host, cloud service, script or even tag—you can find it in seconds with the new global search. If you ever lose your dog, this would be the first place you should look.

2. Explore the outer reaches of your data

Dig into the raw data we collect about your systems using the new and improved data explorer found on the top navigation of all New Relic One pages. Start by getting your sea legs with the intuitive WYSIWYG data explorer. If you’re already familiar with the feature, or even if you’re an NRQL wizard, you can click the chart builder tab and begin executing queries directly on a familiar command prompt.

3. Reduce alert fatigue with AI

A new and improved Alerts & Applied Intelligence (AI) section makes alerting clearer and easier to use. Of course, all of your familiar policies, conditions, and channels are still available; however, we have now bookended them with features like incident intelligence to help automatically group related alert violations (even for alerts generated outside of New Relic) and proactive detection to generate awareness of anomalies without setting up alerts at all!

4. Instrument anything and everything

Seriously, instrument everything. When you’re ready to add more data sources, click Add more data You can also add more data from any product or from your profile dropdown. When you do so, you’ll get easy access to our most popular cloud integrations, agents, and data ingestion paths—all in one place. Don’t see something out of the box? Use our extensive APIs and SDKs to build an integration for it in minutes.

5. Get context that matters

Context doesn’t come from just instrumenting everything. Context is formed by the relationships between what information you collect about entities and how well that data works together in a unified way. For instance, seeing a CPU spike to 100% is not useful information on its own if you can’t also see the corresponding event changes to the host that may have led to that spike. Without the context that comes from collecting diverse MELT data types and a means of stitching that data together, it’s tough to proactively prevent such a scenario from reoccurring because you may only see the symptoms and not the cause That’s why New Relic not only allows you to instrument extensively but also gives you full context of the resulting data.

6. Tag the world

Previously, New Relic allowed you to tag APM and Synthetics entities. That was great but not quite good enough in our book. You can now consistently apply tags to any entity in New Relic One to lightweight groupings that represent your team and organizational structure and make things easier to find and present. You can apply these tags dynamically from the UI or programmatically via our Tags API.

7. Access apps via the homepage

We’ve organized your homepage to better fit your needs, which is why you can now use the homepage to favorite your apps and entities for quick access. Whether they’re your own custom apps or one of our open source apps you’ve subscribed to, you can access them in the top navigation.

8. Follow the traffic lights

Our customers have become used to seeing the health of their services using the classic traffic light experience. We have dialed their usage up throughout the UI because they quickly convey what needs your immediate attention. Whether you’re viewing the 10,000ft view of a workload visualizing your entire stack on one screen or an individual entity’s drilldown view.the traffic lights are there to show quick, intuitive statuses of your systems.

9. Get your toggle on

We also acknowledge that change can be difficult—especially when you’re in the midst of a critical issue, so we have maintained all your familiar views inside of New Relic One! Toggling from the classic view to the new experience is simple: just click the slider in the right-hand corner. Compare the different views, and see how the new experience builds on the previous iteration. And if the new experience has a new feature not available in the classic edition, then you can go back and forth to get the visibility and flexibility you need.

10. Share your feedback

If something warms your heart or, better yet, doesn’t, click the feedback button on any page, and let us know your thoughts about the New Relic One experience.

Log in today to get access to everything you love about New Relic in a unified experience. If you’re not currently a New Relic user, sign up for our free forever option and get started today.

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