Incident not triggered although violation occurs

Hi team,

I have set up a NRQL Query-based alert to monitor Apdex (End User), with a very low threshold for testing, and the setup page shows “1 critical violation” as expected.
https://onenr.io/0eqwyobMejn

However, in Alert conditions (Policies) page, there is now incident reported.
https://onenr.io/01qwLrvqrj5

Additionally, I’d like to have the condition listed under the application settings, but can’t find the way to achieve it.
https://onenr.io/0kERzMoVzwr

Please shed some light on this.

Thanks,
Chris

Hey @chris.park1 ! This is very interesting. I’m going to open a support ticket and reach out to you directly via email. Look out for an update soon!

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