In order to improve your New Relic experience we’ve made some big improvements to our platform. As a result, we’ll be ending support for some old features over the next few weeks. Many have already been publicly announced as “end-of-life.” These changes represent our commitment to improve your interactions with our platform. Our mission is one observability platform that unites your telemetry data, connects your full stack, and helps you build more perfect software. To that end we’re focusing on simplifying your experience for troubleshooting, alerting, and visualizing data.
Here are more details on what’s changed, with some helpful links and guides on how to take advantage of new capabilities to achieve the same goals. As always, we’re here to help. Please connect with us in the Explorers Hub, or contact your account team with any questions.
Old Kubernetes integration agent versions
To improve our unified experience, starting from Wednesday, August 12, 2020, Kubernetes integrations that use v1.7 or older will be deprecated. If you are using v1.7 or older, you will need to update your integration in order to continue viewing Kubernetes performance data. Follow the instructions in our documentation to upgrade to the latest version of the Kubernetes integration. The UI experience in the infrastructure.newrelic.com domain will no longer be available; it will only be available in New Relic One.
- Explorers Hub post
- Upgrade procedures for Kubernetes agent
- Kubernetes integration release notes
- Kubernetes agent deprecation notice
- Kubernetes cluster explorer UI in New Relic One
Monitor listing page and Synthetic labels
To improve the experience of Synthetics monitors and labels, we’ve moved both experiences into the New Relic One platform. If you use the REST API for Synthetics label management, you’ll need to update to the tags API moving forward. The good news, with the NerdGraph tags API you can organize and group all your entities in a single request.
- Explorers Hub post
- NerdGraph tagging API tutorial for New Relic One
- REST API for Synthetics labels (EOL)
“Rollup by” in Synthetics
Synthetics is moving to New Relic One to provide a single platform for observability of your complex software systems. To do this we are unifying the tools you use to tag (or label) your services, applications, and monitors. The specific feature that is end-of-life is the “Roll up by” feature under the “Search monitors” dropdown menu. The same functionality to group monitors by tags can be achieved in New Relic One without that dropdown feature. No changes will be required to use the new Synthetics monitor listing pages. The new experiences will be available to you after July 30, 2020.
- Explorers Hub post
- Tagging in New Relic One replaces labels for Synthetics monitors
- Entity explorer in New Relic One replaces Synthetics monitors index
In order to reduce redundancy and provide a more unified experience, the embedded charts functionality will be replaced by the New Relic One Get chart link. Embedded charts currently in use and hosted outside the New Relic domain will continue to function. The changes will include:
- The name on the chart’s menu that generates them will change from Embed to Get chart link.
- For charts that are no longer supported, Embed will be replaced with Get chart link is not supported for this chart.
- The APM UI page that lists all embedded chart links will no longer be available.
- Explorers Hub post
- New Relic One’s enhanced chart builder functionality replaces the EOL embed chart functionality.
Legacy distributed tracing UI
To standardize our user experience, we will be deprecating the older distributed tracing UI which exists within the rpm.newrelic.com domain. Users can access distributed tracing through New Relic One, which provides a superior experience with all the functionality supported in the duplicate UI that is end-of-life.
- Global and service-specific distributed tracing views in New Relic One
- Deprecated distributed tracing UI
In order to provide a unified experience, we’re deprecating Browser, Mobile, and Monitor (Synthetics) violations and replacing them with the New Relic One equivalent. New Relic One users can access violations via the “Alerts and AI” button in New Relic One’s main UI, the entity list activity stream, as well as from inside a specific entity via the new “Operational/Warning/Critical” button. Users will see alert details automatically when navigating to one.newrelic.com.
- Applied Intelligence and alerting in New Relic One
- Browser alert violations (moving to New Relic One)
- Mobile violations (moving to New Relic One)
- Monitor violations (moving to New Relic One)
Connected Agents Page
Finding your connected agents has never been easier! You can already do this via the Query your data link in New Relic One. Simply run these NrDailyUsage queries to get a list of connected agents and hosts. The old Connected Agents page is end-of-life and will be removed.
Inactive apps in New Relic One
Starting June 8, 2020, New Relic One will not continue to display any APM application that hasn’t reported data for 93 days.
To match our published APM data retention guidelines, applications that have not reported data will be available within the New Relic UI for 90 days. After 90 days, those applications will be removed from the UI; however, key metrics will continue to be available via the New Relic REST API based on subscription level. As a subset of the metrics will still be available, the application name will remain reserved until the application is permanently deleted via the REST API.
- Use REST API v2 or API Explorer to get summary data, including app ID, name, health status (look for gray), last reported.
- Uninstall the agent for your app.
- Use REST API or API Explorer to delete the apps.
Synthetics Monitor Alert Notifications and Conditions
In order to provide a unified experience, we’re deprecating Synthetics monitor alert notifications and alert conditions violations UIs and replacing these pages with a new Synthetics monitor overview experience in New Relic One. This new experience provides visibility into a monitor’s open violations and alert conditions with the monitor results in a single view, removing the need to open multiple tabs to view violations or alert conditions.