Your data. Anywhere you go.

New Relic for iOS or Android

Download on the App Store    Android App on Google play

New Relic Insights App for iOS

Download on the App Store

Learn more

Close icon

Newrelic infra start after several attempts



New Relic Infrastructure Question Template

  • Please provide a Permalink so we can see the exact time and place you are:

  • Which version of Windows or which distribution of Linux are you using?
    Windows 2016\2019 DataCenter, Windows Core 2019

  • What version of the Infrastructure agent are you using?

  • What is your Infrastructure Subscription level? Essentials or PRO?

  • Describe what you are seeing. How does this differ from what you expected to see?

We use newrelic-infra a long time, but last half year newrelic-infra does not start automatically and start after several attempts:

After start agent works fine.

We observe this behavior on all of our windows machines.


Hi @artemtkachuk, I notice you are running an older version of the Agent, would you mind upgrading to v1.8.0 first and re-test to see if this issue is resolved? :slight_smile: