Not triggering the alerts

Hi Team,

we are not receiving any kind of alerts to the respective email_id [REDACTED] though the failures to the alert conditions.

we have tested test notification to the DL as well but not triggered the alerts to the above provided email_id.Kindly check whether the DL is added under alert suppression list, if added please remove from the suppression list.

Thanks&Regards,
karthik alla

Hi Team,

we are not receiving any kind of alerts to the respective email_id [REDACTED] though the failures to the alert conditions.

we have tested test notification to the DL as well but not triggered the alerts to the above provided email_id.Kindly check whether the DL is added under alert suppression list, if added please remove from the suppression list.

Thanks&Regards,
karthik alla

1 Like

Hi @Karthik.AllaReddy

I had a look at our email logs and I can see successfully delivered emails to the address you linked here. Could you take a look into the spam filters of this distribution list and let us know if these emails have gotten caught in those filters?