Alerts Question Template
I’ve created a policy with a NRQL based on error metrics provided via the
noticeError Java API. But when I have my test app throw multiple errors, the violation is triggered, but no incident is opened and I don’t receive the notification (email). Policies based on APM related metrics however do open incidents and I do receive the notification.
I see the violations but no incident is opened. Thanks, and please let me know if there’s any information I can provide to help.
I have tried with many different settings. The last one was with Incident Preference set to By condition, and TransactionError query results > 0 for at least 5 minutes, with the app throwing errors every 30 seconds for about 15 minutes
This is the condition:
I’m not sure where to find this:
entity that is misbehaving, scoped to the relevant time window.
The relevant period is 03/22 between 14 and 15pm PST.
I’d appreciate if you could help me figure out what’s wrong.