OpsGenie and Custom Descriptions

Anyone else had success with ops genie and custom descriptions? If I add a customer description akin to the json below, not only do I not get the ops genie alert anymore, I also do not get any alerts for that policy anymore on any notification channel. It just acted weird all around.

I got it working by removing the quotation marks from the custom description field, but maybe those should be escaped by the app to prevent similar issues?

{
“sourceSystem”: “mySys”,
“mySysTaskName”: “((tag.taskName}}”,
“isApiAlert”: true,
“environment”: “{{tag.Environment}}”
}

Tim

Hi @Tim.Walter I am glad it is working without the quotes. It looks like our docs / examples don’t include the quotes so, you are correct, that might have been what was throwing it off.

https://docs.newrelic.com/docs/alerts-applied-intelligence/new-relic-alerts/alert-conditions/alert-custom-violation-descriptions/#example