Hi there, friends!
A few of you, over the years, have shown interest in having the ability to shut off “Issue Close” notifications. We have heard you, but have not yet have the bandwidth to address these requests.
For now, you can use workflows to filter out your “Issue Close” notifications and not send them. Use workflows, and add this filter element:
does not contain |
CLOSED. You can add this element to any other filter elements you’re using in your workflow, and it will simply not send notifications if the reason for the notification is “Issue Closed.”
We have done a bit of testing on this already and have found that it works well with email notifications. Please give this a try yourself! If you encounter any issues or have any questions, reply in the thread below.