Please describe the behaviour you are seeing, and how that differs from what you are expecting.
I have NRQL-base alert condition setup with signal lost after 15 mins, while my data will be sent to new relic insight every 5 mins.
I got an open signal loss incident for 15 mins and this incident has been opened for more than 10 hours but still not close automatically.
I checked my insight data, they received data every 5 mins for at least 1 hour.
I expect the signal loss incident should be automatically closed.
Do I misunderstand it?
Here is the incident link.
Thanks in advance.