Transaction times do not add up in distributed tracing

Hi New Relic,

I have been heavily using the Distributed tracing section of Browser. However for the transaction which have spans, it seems like the times don’t add up to the total time displayed in the root span?

Not sure if some things weren’t missing or it is something we need to configure on our end?

Thanks!

@linh.nguyen.my Thanks for the question and post here!

To speak to your question on configuration, I’d like to direct you to this great troubleshooting guide on distributed tracing for the frontend:

Relic Solution: Troubleshooting Distributed Tracing for Browser

To best assist with this, would you please be able to provide a screen shot of where you are seeing times not matching up to better understand the issue?

Thanks in advance!